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Legal Name
T.E.D.S Enterprise K.K.
Address
340-0034 Saitama Soka-shi
Hikawacho 90-15 Haitsu West 201
Phone Number
048-947-5324
Operating Hours
10:00 AM ā 9:00 PM ( JST )
Including weekends and holidays
Email Address
Head of Operations
Tobias Weefor
Product Prices
Sales prices vary from Ā„150 to Ā„10,000 (including consumption tax). The final price is displayed on each product page.
Additional Fees
A flat-rate shipping fee of Ā„1,500 per 25kg box applies to all orders.
Accepted Payment Methods
Local Bank Transfer
Payment Period
Credit card payments are processed at the physical store. Local bank transfers must be completed within 3 days from the order date.
Delivery Time
Orders are processed within 1ā3 business days. Products are typically delivered within 14 days after the order is placed.
Returns & Exchanges Requested by Customers
Items may be cancelled before shipment through the website’s cancellation function.
After shipment, unopened items may be returned or exchanged for items of equal or lesser value if you contact our customer support center within 10 days of receiving the product.
Returns or exchanges are not accepted for opened products.
Returns & Exchanges for Defective Products
If you receive a defective or incorrect item, please contact our customer support center at 048-947-5324.
We will provide a replacement product or full refund at our shipping expense.
Available Quantity
Products are available while stocks last.
Application Period
Orders are accepted year-round unless otherwise stated on the product page.